Business-grade service

Activation and rectification times may vary depending on the location of premises. All times refer to the times offered by nbn to service providers at a wholesale level, and these may differ from the times offered by service providers to end customers at a retail level. Not all faults with a retail service will relate to a fault with the nbn™ network. Faults may relate to issues with a service provider’s network, the end customer’s premises, equipment or network resources.