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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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The next step is to contact a phone or internet provider and order an nbn powered plan.

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This location is connected to the nbn^® network

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nbn kicks off big year for Tassie connections

11 January 2016

Kicking off a major construction surge in Tasmania in 2016, work has begun by nbn’s construction partners across several new communities using fibre to the node (FTTN) technology.

As at 31 December, over 116,000 premises can connect to the network with over 54,000 Tasmanian premises having chosen to activate a service.

The New Year has begun with construction continuing in parts of Hobart and Launceston, and new areas including parts of Evandale, Devonport, Tranmere and Howrah.

Many more areas will begin construction in the first quarter of 2016 including parts of Bicheno, Burnie, Cambridge, Dodges Ferry, Exeter, Hobart, Legana, New Norfolk and Westbury.

The introduction of FTTN technology is a major factor in speeding up the rollout across Australia, including Tasmania.

The technology uses optical fibre to new nodes that are constructed in each neighbourhood, which are then connected to the existing copper telecommunications network to reach premises.

Meanwhile, nbn continues to rollout fixed wireless coverage via a string of towers in regional Tasmania.

And this year nbn launches access to fast broadband over the Sky Muster^TM satellite – giving access to remote and isolated Tasmanians.

The construction effort is an important step toward the national goal of connecting eight million premises to the nbn™ network by 2020.

nbn Corporate Affairs Manager Tasmania, Russell Kelly, said:

“This year every part of Tasmania will see nbn activity in some form.

“Whether it’s being connected or seeing construction start, or the announcement of new services via fixed wireless or satellite – all Tasmania is set to see the benefits of access to fast broadband.

“The nbn rollout in Tasmania will accelerate during 2016 as construction starts in the remainder of urban Tasmania, much of it through FTTN.

“FTTN is an efficient, fast and cost-effective way to build the nbn^TMnetwork.

“Putting network equipment in the street reduces the distance data travels over copper, allowing fast broadband speeds to be achieved.

“FTTN is generally non-intrusive as the existing copper network is used to connect each premises.

“The trials of FTTN in NSW and Queensland have delivered excellent results, with end-users achieving fast broadband speeds.

“The rollout is planned to be completed in Tasmania by June 2018.”

More information about the nbn rollout is available at: www.nbnco.com.au/3yearplan

Tasmania
Region	Parts of suburbs and towns covered	Estimated number of premises covered	Estimated build start date
Northern	Evandale, Western Junction Aberdeen, Devonport, Don, Miandetta, Quoiba, Spreyton, Stony Rise, Tugrah Coles Bay East Beaconsfield Bicheno Acton, Brooklyn, Burnie, Cooee, Downlands, East Cam, Emu Heights, Havenview, Hillcrest, Montello, Ocean Vista, Park Grove, Parklands, Romaine, Shorewell Park, South Burnie, Upper Burnie, Wivenhoe Lower Turners Marsh Blackstone Heights, Hadspen, Kings Meadows, Norwood, Prospect, Prospect Vale, Punchbowl, Relbia, South Launceston, St Leonards, Summerhill, Travellers Rest, Youngtown Blackwall, Exeter, Gravelly Beach, Lanena, Swan Point Legana, Grindelwald Hagley, Westbury Campbell Town Ambleside, East Devonport, Latrobe Longford Heybridge, Penguin, Sulphur Creek Forth, Leith, Turners Beach, Ulverstone, West Ulverstone Bridport Beauty Point, Beaconsfield Scamander Swansea Wynyard Devon Hills, Perth Hawley Beach, Port Sorell, Shearwater Railton, Sheffield Erriba, Paradise, Railton, Sheffield, Sheffield East, Sunnyside South, Wilmot St Helens Beaumaris, Falmounth, Fingal, North Cornwall, St Marys Swan Bay North	700 9200 220 200 800 13400 150 900 800 1800 1000 600 3900 1600 2000 5800 1000 1400 500 700 2500 1400 2300 900 1510 130 900 140	Nov 2015 Dec 2015 Jan 2016 Jan 2016 Mar 2016 Mar 2016 Feb 2016 Feb 2016 Mar 2016 Q1 2016 Q1 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 H2 2017 H2 2017 H1 2018
Southern	Acton Park, Cambridge, Clarendon Vale, Howrah, Lauderdale, Mount Rumney, Oakdowns, Roches Beach, Rokeby, Seven Mile Beach, Tranmere Carlton, Dodges Ferry, Forcett, Lewisham, Primrose Sands Bagdad, Bothwell, Dromedary North, Hawfield, Kempton, Mangalore, Mount Faulkner, Mount Reid, Mount Rivulet, Quoin Hill, Tea Tree South New Norfolk, Lawitta Murdunna East, Port Arthur Battery Point, Dynnyrne, Fern Tree, Glebe, Hobart, Lenah Valley, Moonah, Mount Nelson, Mount Stuart, New Town, North Hobart, Queens Domain, Sandy Bay, South Hobart, Tolmans Hill, Wellington Park, West Hobart Catos Hill, Chimney Pot Cygnet Huonville, Ranelagh, Franklin Coningham, Electrona, Lower Snug, Margate, Snug Austins Ferry, Berriedale, Chigwell, Claremont, Derwent Park, Dowsing Point, Glenorchy, Goodwood, Granton, Lutana, Montrose, Moonah, Otago, Rosetta, West Moonah Berriedale, Chigwell Spring Beach, Orford Brighton, Honeywood, Old Beach, Pontville Orford, Spring Beach Margate West, Tinderbox Richmond South Arm, Opossum Bay Taroona Cremorne, Sandford, Clifton Beach	7700 3700 1410 2400 390 5900 380 500 1700 1600 2300 2600 1100 5500 1100 500 400 700 1400 1100	Nov 2015 Jan 2016 Jan 2016 Feb 2016 Feb 2016 Feb 2016 Feb 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q2 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016 Q3 2016

Media enquiries:

Russell Kelly

NBN Media Hotline

M: 0437 100 276

E: russellkelly@nbnco.com.au

P: 02 9927 4200
E: media@nbnco.com.au

Resources

Download construction images

Download construction video footage

Notes to editors

Communities can check the progress of the rollout of the nbn™ network in their area by typing their address or postcode into the interactive nbn™ network rollout map, which can be viewed here
The anticipated technology to be deployed in communities may change depending on a number of factors once the construction planning stage has been finalised. Some areas may be serviced by multiple technologies.
nbn provides services to its wholesale customers, telephone and internet service providers, and does not provide services directly to end users. FTTN trial speeds are not necessarily reflective of the speeds that will be experienced by end users. End user experience including the speeds actually achieved over the nbn™ network depends on the technology over which services are delivered to premises and some factors outside nbn’s control such as equipment quality, software, broadband plans and the network design of retail service providers.

Ends

nbn kicks off big year for Tassie connections

11 January 2016

Media Release

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